Protecting the data behind your operation.

OpsLinq collects information required to provide platform services, including:

• User account information
• Company information
• Operational records
• Customer-created data
• Assets and equipment records
• Quotes and workflow information
• Scheduling and communication data
• Platform usage information

We only collect information necessary to operate and improve the platform.

Customers retain ownership of their business data.

This includes:

• Customer records
• Equipment information
• VIN/HIN/serial records
• Estimates
• Workflows
• Pricing information
• Uploaded files
• Operational history

OpsLinq does not sell customer operational data.

Information is used to:

• Provide platform functionality
• Authenticate users
• Enable workflows
• Improve reliability
• Maintain security
• Provide customer support
• Improve platform performance

OpsLinq uses tenant-based architecture designed to separate company environments.

Users only access information permitted by their organization and assigned role permissions.

Access is controlled through assigned roles including:

• Platform administrators
• Company administrators
• Managers
• Advisors
• Dispatchers
• Technicians
• Parts users
• Viewers

Organizations are responsible for managing internal user access.

OpsLinq may connect with approved third-party services such as:

• Payment providers
• Communication systems
• Data providers
• Business software integrations

Third-party services maintain their own privacy practices.

Payment processing may be handled through secure third-party payment providers.

OpsLinq does not store complete payment card details.

OpsLinq uses security-focused practices including:

• Access controls
• Authentication protections
• Tenant isolation
• Monitoring
• Infrastructure safeguards

Security responsibilities are shared between OpsLinq and customer organizations.

Information is retained as needed to:

• Provide services
• Maintain business records
• Meet legal obligations
• Support customer operations

Customers may request data assistance according to their service agreement.

OpsLinq does not sell customer data.

Information may only be shared when necessary to:

• Provide platform services
• Support integrations
• Meet legal requirements
• Protect platform security

OpsLinq may use cookies and technical analytics to:

• Maintain sessions
• Improve performance
• Understand platform reliability
• Enhance user experience

This Privacy Policy may be updated as OpsLinq evolves.

Updates will reflect changes in platform functionality, services, or requirements.

Privacy questions: